 | Why does Harvest Moon henna work so fast? Why do I not need to leave it out over night?
Henna is only harvested once a year (Commercial crops some times twice). So we estimate 85% or more of the henna on the market is old. We seal ours as soon as it is dried and triple cloth sifted in dual pouches. One for UV protection and the other for air. These are henna's worst enemies. Air and oxygen ruin henna over a very short period. Our henna is super fresh and last over 4 years if still sealed.Back to top
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| | Should I use lemon?
NO! Avoid using lemon if at all possible. Lemon is for doing body art or henna tattoos. Lemon has a lot of citric "acid" and will dry your hair. Lemon is NOT needed for any of our hair dye products, and will ruin any other colors other than pure red orange. Pure red orange you can use lemon, but we do not recomend it.Back to top
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| | Why is my credit card not working?
If you are using a PO box, try the number infront of PO box. Due to shipments being shipped to wrong address, we now make the credit card match exactly to the billing address. If one number or initial is off, it will kick it out of the system. If you get a failed order or a "AVS" mismatch, something is off on your credit card. The money then goes into a escrow account and will go right back into your account within 24 hours usually (even though technically it was never taken out). If this is happening you need to call your credit card company and verify your billing address to the card with exact abbreviations and make sure your name is the same as on the credit card, middle initial or no middle initial. Another thing that can happen is if you have an apartment number or office number, put this in the "second" line address.
If this still does not fix the problem, call us and we will over ride the system. If you are unsure of your address we will not be responsible if the package does not arrive. Back to top
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| | What color should I get? (our number one question)
Your natural hair color will determine what color you will achieve. Our colors only go darker. If you have black and you use red, you will have black hair with red tint(best seen in the sun) dark brown hair and then red henna will make it a "deep" red.
Nautral red hair will become vibrant red.
The lighter the brighter.Back to top
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| | Does your henna have chemicals in it?
NO! We do not add any chemicals to any of our products. You will notice you cannot go lighter with with any of our hair dyes , only darker. Many of our customers use our henna because they have a bad reaction to chemical hair dye. It is always good to test a small spot out, but so far all of our customers have had no problems. Harvest Moon Hair Dye is healthy hair dye! 95% of our customers come to us after they have had an allergic reaction to chemical hair dye.Back to top
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| | Will henna cover my gray?
YES! That is what Henna is for, well one of the biggest reasons! in the early 1900's you could get a hair cut, a shave, a bath and your hair/beard henna'd done for less then a quarter!
Gray hair can be tricky and in some cases may not work at all. Always do a test sample prior to apply henna or henna products.Back to top
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| | Can I use cream conditioner after I rinse the dye out?
Yes! Just do not use shampoo for atleast 24 hours. Some peoples hair gets tangled very badly and a cream rinse is OK.Back to top
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| | Is henna safe?
Yes. It has been used for thousands of years for many different cultures. It has finally made its way to the USA in the late 1800's and grows more popular each year. With the wake up call on chemical hair dyes, more and more people are switching to henna and all natural hair products.Back to top
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| | What is Black henna?
There is no such thing as black Henna! Black Henna has phenylenediamines, also known as ppd can burn your skin (leaving a scar forever) and do harmful damage to yur kidneys. It is illegal. Use Indigo fora black color. Indigo is in our food and it is used for blue jeans.Back to top
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| | How long will my henna last?
Hair 4-6 weeks. Feet and hands stain darker and last 4-10 weeks. Anywhere else 1-3 weeks. Everyone one person is different and will experience a differnt amount of time. We all Shed different.Back to top
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| | What is Mendhi | MehandiI | Mehandi | Heena | Hena?
Henna is more commonly known as Mehandi (various spellings) throughout most of India and Pakistan. Other names Iclude: Al-Khanna Al-henna Egyptian Privet Henne Jamaica Mignonette Mehndi Mendee Smooth Lawsonia Heena Hena.Back to top
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| | How long does it take to apply henna?
Small designs 5 to 10 minutes. You will get better as you do more.Back to top
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| | How should I store left over henna?
After you open Harvest Moon Henna®, simply pour left over powder into a zip lock baggy, squeeze our air and store ina dark place like a shoe box, cigar box, under a counter etc. Your Harvest Moon hair dye will last for another 8-12 months.Back to top
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| | What type of bowl should I use?
Any bowl will work , but a bowl that will not stain is good if you want to re-use it. Do not use a paper bowl as it will soak up all the water.Back to top
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| | Can I use henna on my Pubic Area?
Yes! The carpet should always match the drapes ;) Henna is good for any hair! It rids split ends,dandruff and makes hair thick, soft and shiny! BUT, You do run the risk of the pure henna or pure indigo staining the skin.Back to top
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| | I'm african american and I use a relaxer
Will henna work on me? If you use a relaxer or chemicals on your hair, you will need to wait 3 weeks before applying henna. We can tell you it will be worth the wait!Back to top
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| | I just dyed my hair blonde ( or dyed my hair)
If you just dyed your hair or bleached your hair blonde and want to return brunette/black/red etc it is possible. You may have to do a few aplications to get the color back but it will work better and better the more you use it.Some people need to wait a few weeks. Henna Bonds to the proteins in your hair, after chemcials the protiens are restructering.Back to top
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| | I just died my hair with henna and nothing happend
Usually the number one reason is the person has had there hair dyed with chemicals with in 3 weeks prior to using henna, Or you have non dyeing hair. If chemical hair dye does not work for you, henna may not as well.Back to top
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| | Your hair did not come out the color desired?
You can immediatly wash your hair with shampoo and conditioner right after application to remove as much henna as possible if you are not happy with your end color. Just remember that the color will take 48 hours to settle and become the true color, especially for black it takes 48 hours! Make sure to apply Indigo immediately after natural henna and wait 48 hours for final color. Repeat as often as you like, henna is good for your hair. A strand test is best, harvest fresh hair apply for 1 hour, rinse and wait 48 hours to see final color.Back to top
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| | Can I henna my pet?
Good question! Yes, you can henna your pet. We have tried it on several pets and it will last a very very long time. Remember it is permenant! Pet hair does not grow like human hair, it stops at a certain length. So if you dye it, the color will last 6 months on most animals. Back to top
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| | Shipping
Henna Hut is located in Texas and only ships via The United States Postal Service (Express or Priority). All rates are calculated for the contiguous 48 states. Hawaii and Alaska will be given a seperate shipping rate after order time. Express orders take 1-2 business days to arrive and require signature at time of delivery.Back to top
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| | Cancelling an order
If you decide to cancel your order, you will be responsible for a processing/restocking fee of 15% of the total order amount. If the order has already shipped to you the shipping charges are not refundable.Back to top
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| | Returning an order (RMA)
Orders are only refundable if contacted with in 30 calendar days from purchase. Please contact us via email or phone to get authorization, this will guarantee your refund processed in a timely manner.Back to top
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| | Refunding payment for an order
If you placed an order and we shipped the product to the provided address you are responsible for the shipping charges.
The post office will try to deliver the product, if it is too big to fit in your mailbox then a notice slip will be left notifing you of the package.
If the package gets sent back to us (refused/return to sender) by the purchaser then the shipping charges are not refundable.Back to top
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| | Is it safe to swim after I henna my hair?
You need to wait a few days first and then make sure you rinse the chlorine out thoroughly. Salt water pools can turn your hair green. Household water softners can do the same over time.
Swimming in chlorine is fine and will not harm the henna.Back to top
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| | Why is my hair Green?/Red/Blue?
The process for many colors is to turn green first and then over night it will turn to the final color. DO not panic if you see green rinsing out!! This NOT chemical hair dye ande works different. This is also printed on the directions. Do your hair when you are retired for the night. Once applied and rinsed it can take 24 hours to change colors and will take up to 48 hours to get to the final color.
Also another thing to remember is many chemicals like hair straighteners turn your hair green and some times it is slowly over time.Back to top
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| | Blue dye is rinsing out!
Indigo is "blue" and it is natural to see blue rinsing form your hair. Do nto panic! It should change to desired color over night. Please be patient! Follow the instructions on the packet!Back to top
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| | Can I do my highlights with henna?
It is hard to go around highlights and you can henna them. Remember henna only goes darker so if you have sections of your hair that is lighter it is safe to assume it will be lighter than the rest of your hair after you are done applying henna.Back to top
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| | How much henna powder will I need to do my hair?
100 grams (standard Henna Hut package) will do 1 to 3 applications depending on the length and thickness of your hair.
Boy cut hair style will use 1/3 (4 1/2tbsp) of henna powder.
Shoulder length hair will use 2/3 (8 1/2tbsp) of henna powder.
Mid back length hair will use the whole package (13 tbsp).
When in doubt, mix up the smaller amount. You can always mix more up as needed. Once you mix the henna powder with water you do not want to keep it and reuse it a later date. What ever henna paste is left over will need to be thrown away. Back to top
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| | My hair is turning orangy or brass colored
Usually if you are using dark colors and it fades to brass or orange, it has to do with leave in conditioners or other things being put in the hair. Leave in conditioner is not good for natural hair dye.Back to top
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| | My hair turned purple!
If your hair or beard has turned pruple it is usually because of alcohol. Aftershave, cologne, beer or mixed drinks can stain it if you do not rinse it out. This is extremily rare. Some times distilled water will also turn it purple. Use regular tap water and follow our directions not anyone elses.Back to top
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| | My hair turned green!
Green hair is normal if you have gray and you are using dark brown. This is part of the process and you might even see red until it turns brown. It can take 4-48 hours to turn brown and 97% of the time it will be brown by the next morning so do not panic and cut or use chemical hair dye. The more you use it the better it will work.Back to top
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